It only took one day to get a full refund on the korean Snail cream. What a great service Ebay provides!
Make sure to always pay with Paypal and you are fully protected when shopping on Ebay from Korea. Do your research and order from trusted Korean Ebay sellers, more on how to find reliable sellers here. If the product isn’t delivered, is broken or simply the wrong product, you can get a full refund and your money back. Some sellers offer to send a new product, but you make the decision if you want your money back or a new product.
- Contact the seller if you haven’t received the product within 30 days. Log in to your eBay account, go to your Purchase History, find the product. To the right in the list, is a small button called more actions> contact seller.
- Some sellers want to wait up to 60 days before giving a full refund and your money back, but you just need to wait 30 days to be entitled to demand it.
- If the seller doesn’t respond within 48 hours or doesn’t want to cooperate, then contact Ebay to step in. In your conversation with the seller, there is a button called “Ask eBay for help”. This will usually result in a full refund very quickly.
The money is put back in to your Paypal account.
This is only the second time my order didn’t get delivered, and I have ordered thousands of times over the last 10 years from Ebay from countries all over the world. Once I even got an extra perfume since they sent the wrong one. I kept it, and still got a new one sent to me free of charge.Spread the word and share